What Is a Support Ticketing System?

On June 9, 2009 By

If I am carrying on a conversation over e-mail that is important enough that I need to keep a copy of all correspondence, there are a few different ways to accomplish this task, but ultimately, the best way I have found, and the cleanest way is by using a support ticketing system.

Threaded E-mail

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How To Series: Replacing Malibu Landscape Lighting

On December 20, 2008 By

I find myself continually working on some sort of project.  Since I’m good with my hands, I usually take on a project without hesitation and do the best I can to complete it as quickly as I can while maintaining some semblance of quality.  The project I chose today was repairing “malibu” style outdoor landscape [...]

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